General principles and objectives of the Quality Management System.

The mission, which characterizes Officina Meccanica Marchetti S.r.l., is to satisfy the customer, in the manufacturing of plastic parts, trying to offer the best solution.

For this purpose, the Company Management invests in technical innovation and in the training of human resources, operating, through a Quality Management System, in compliance with the UNI EN ISO 9001 reference standard.

PPQ001
Rev. 01
Rev. Date: 26/10/2022
Drawn up by: RQ
Approved by: RS

The Quality Management System is developed to ensure effective and efficient use of Resources, focusing attention on the expectations and satisfaction of the Customer and Stakeholders. In line with these principles, this Document defines the Company’s general guidelines for the implementation of the Quality Management System.

In particular, the general intentions, that Officina Meccanica Marchetti S.r.l. pursues, are:

  • adopt and maintain an effective Quality Management System in the processes, products, services of the context in which it operates, in compliance with the applicable legal requirements and in compliance with other provisions in agreement with Customer;
  • apply a Process Approach;
  • define and assign the Responsibilities to all corporate Functions, verifying that they are understood and applied;
  • ensure the availability of resources, information and knowledge necessary for the operation and control of processes;
  • define and share clear documented information, aimed at ensuring effective and efficient functioning of processes and at guaranteeing control of products and services, also in terms of occupational health and safety and environmental matters;
  • motivate and involve human resources, so that they develop an ever greater awareness of the importance of their role;
  • promote shared values and correct behavior models, also aimed at reducing the risks related to the activities carried out;
  • understand and strengthen the relationship with customers and stakeholders, improving their degree of satisfaction through products and services in line with expectations;
  • define improvement objectives and periodically monitor the results obtained, sharing them with stakeholders;
  • implement a decision-making process based on evidence;
  • identify the Causes of non-compliance and ensure rapid and effective responses;
  • carry out Audits to measure the implementation and effectiveness of the Quality Management System and its compliance with this Quality Policy;
  • select and qualify external suppliers of products and services that have an impact on the final quality of processes and products;
  • identify the needs for technological innovation to develop new products and services, according to market expectations.

The Company Management must implement and share the directives listed above and must develop activities for achieving the Objectives and for continuous improving the effectiveness of the Quality Management System.

This Quality Policy must be made available to all stakeholders.

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